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Warranty and After-Sales Service
All products come with a 12-month warranty. Our responsible customer service team is here to assist you with any post-sales issues. If your bobblehead encounters quality problems or accidental damage, you can return it within 12 months for free repairs. However, you are responsible for round-trip shipping costs.

Shipping and Handling
We primarily use DHL and FedEx for shipping, offering fast and trackable delivery. Shipping to major cities worldwide typically takes 2-4 business days.

Shipping Methods and Time
You can choose a suitable production and shipping option based on your needs. Costs vary depending on the priority level. We offer the following options:

  • A: Express Air Shipping – Usually need only 3-5 days to deliver. Default shipping method for small order no more than 500 bobbleheads.
  • B: Sea transportation – Usually need 20-30 days to deliver. Suit for bulk order more than 500.

Fast turnaround, if you need it in urgent, please just talk with us and arrange a quick turnaround time to meed your important arrangement.

Shipping Damage Claims
We carefully package all items for shipping, making damage extremely rare. If you receive a damaged bobblehead, please take photos and contact us immediately. Proof of damage must be submitted within 7 days of receipt to [email protected]. Once confirmed, we will create a new bobblehead to replace the damaged one free of charge.

Return & Exchanges Policy
We offer a 100% satisfaction guarantee. You can cancel your order and receive a full refund before we start crafting your bobblehead and share the initial proofs. Once production begins, cancellations will only be eligible for a 50% refund. Please understand that these are custom-made items tailored specifically for you.
If you got the bobbleheads with damage, please tell us within 7 days after you get the package, we will arrange remade and replace ASAP!

For any inquiries, feel free to contact us at [email protected]